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    Contact Primo Shop

    Thank you for shopping with Primo Shop Kenya. We are committed to providing high-quality products and excellent customer service.

    If you have any questions about your order, products, delivery, or returns, please feel free to contact us using the details below.

    Customer Support

    Email: support@primoshop.co.ke
    Phone / WhatsApp: +254700072804

    Business Address

    Primo Shop
    Enterprise Road
    The Furniture Mall Kenya
    1st, 2nd & 3rd Floor
    Nairobi, Kenya

    Business Hours

    Monday – Saturday: 8:00 AM – 6:00 PM
    Sunday: Closed

    Order Support

    For assistance with your order, please include your order number and the email used during checkout when contacting us.

    Response Time

    Our customer support team usually responds within 24 hours during working days.

    Customer Satisfaction

    At Primo Shop, customer satisfaction is our priority. If you have any concerns about a product or delivery, please contact us and we will be happy to assist.

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